"Total Office National approached double-t when we realized we needed a more efficient, comprehensive, streamlined and user friendly website.
From the moment we explained our requirements, we were met with an assurance that our needs would be easily and thoroughly addressed. The initial stages of development involved a reasonable amount of cooperation and communication, after which the developers touched base periodically to update us on progress towards the end result.
Within a reasonably limited time frame, double-t designed a fully operational website that delivered on every level, exceeding our expectations in many ways. The website is fully integrated with our business software, providing a seamless search and order mechanism that is fast, accurate, intuitive and simple to use.
In addition, the visual presentation of the site is neat and clear which eliminates confusion and mind-clutter for the end user.
Our new site has been operational for several months now and all feedback has been positive. double-t listened, understood, created and succeeded; Total Office National is fully satisfied with the result and from all accounts, our customers are happy too.
Thanks double-t."
"In our first meeting with double-t, my business partner and I felt that double-t really distinguished themselves from the previous web designers that we had met. We had a lot of specific requirements that we wanted to achieve with our website, and we needed full API integration with our Business operating system. We felt that double-t was the first company that listened to what we wanted to achieve, and was willing to work towards creating the website we wanted - rather than rolling off some generic website template.
double-t was able to build us a website that we are extremely proud of, we found the team at double-t to be very supportive throughout the build phase and after the job was complete.
I can quite safely say that using double-t was a great business decision for us, and one that we still remain very happy with."
"We have been using double-t for the past 16 years for the design, eCommerce Web development and also ERP Integration of our website. Over this time they have partnered with us to continually update and refresh our website enabling us to grow our business year on year. We have always found double-t to be professional, organised and extremely easy to work with. Their understanding of our business and our industry helps us with the rapid development of our customers needs. I would have no hesitation in recommending them to other businesses."
"The double-t solution allowed us to short cut a lot of decision making as they provide exceptional features, that still allow enough customisation to personalise it to your business. Being a relatively resource poor business regarding manpower, the fact that double-t were also able to manage the data collection project on 6,000 sku’s was of great benefit. All images, key words, descriptions and attachments were gathered in a time frame that would not of been possible without their knowledge in this area.
In the past we were not in control of our website. Any changes were so complex that we needed to incur expense to get them done. Even simple product updates. We now have a visually appealing website that is functional and easy to use and administer. I have been able to teach my customer service team to do the majority of ongoing updates and maintenance. We believe we have a practical, modern, and easy to use website that far surpasses our competitors in terms of ease of use, optimised categories and search functions and a strong shopping cart.
double-t are true to their word in seeing the project through until the end to provide a solution that suits your business. If there are road blocks that require customisation they are more than happy to provide solutions. Above all they understood our end desired outcome and respected our budget. They held our hand knowing we were relying on their advice for best practise."